Terms and conditions of use of the site
- The purchase of goods and services from this company’s website is based on the laws and regulations in electronic commerce and in full compliance with all the laws of the Islamic Republic of Iran.
- The information about the technical specifications of the goods and services provided may be located on different pages and parts of the website, and the user acknowledges that he is fully aware of all this information by purchasing the product.
- If there is any error in product pricing on the website by Radar Technology Company, if a purchase is made by the customer, the company has the right to cancel the order and refund the customer’s payment within the next 48 hours. He should return.
- Radar Technology Site Store does not accept any responsibility for the failure of the site to function properly, which may be caused by factors outside the scope of this site’s management (such as internet failure, banking problems, telecommunication issues, hardware equipment, etc.).
- All the tools that are used in this company in relation to customers are designed for this purpose only and users are committed to use this tool only to send and receive information that is appropriate and related to the order discussion.
- Radar Technology company is committed to using its power and facilities and with the help of the latest technologies, to protect the privacy of its users and not to hand over their information to others in any way, except in special circumstances and by order of the relevant judicial authorities.
Terms and conditions of goods sales services
In transactions, from the legal point of view, the online store of Radar Technology company is considered as the seller and the ordering internet user is considered as the buyer.
- The sale of goods is based on the type and quantity that the buyer has entered in the online store of Radar Technology.
- The value of the goods or goods ordered is calculated according to the website price list and will be subject to all sales taxes and duties.
- After the successful completion of the purchase process in the online store of Radar Technology Company, your purchase invoice will be sent via SMS to the number you registered in the information section.
Conditions for sending orders:
Depending on the time of order registration, the orders will be sent by post or tipax on the same day or the next day, and will be insured by these companies upon Radar’s request. As a result, they will be responsible for the delivery time of the order and the responsibility for any possible problem in the field of delivery.
important points:
Installation of radar vehicle detectors is done by automotive wiring and electrical specialists. If the buyer wishes, he can refer to one of the installers of the company to install these trackers. For this, it is enough to contact the support of the company so that the company can make the necessary arrangements with the desired installer.
The company does not have any responsibility regarding the quality and the way the tracking devices are installed on the vehicles, and in case of any problems and possible damages, all the consequences will be borne by the customer.
Due to the completely legal and transparent activity, as well as the illegality of the use of wiretapping, Radar Technology Company is exempted from providing wiretapping for all its devices.
Warranty conditions
The radar hardware includes a two-year replacement warranty, for which you must consider the following conditions:
Warranty cancellation cases
- End of warranty period
- Damage to the device due to incorrect installation
- Improper installation by people without expertise in the field of electricity and vehicle wiring
- Changes in hardware parts, damage to input ports (USB) and the existence of repair works by unauthorized persons
- Improper packaging of the product when delivering it to the after-sales service center of Radar Company in a way that causes damage to the device
- Injuries caused by use in non-conventional and non-standard conditions or unexpected accidents and physical injuries and technical defects caused by impact, fire, liquids and fluids entering the device, electrical fluctuations, chemicals and misuse of the device.
Necessary items
- The diagnosis of the above cases will be the responsibility of the company’s experts.
- The cost of going to and from the installer and the cost of opening and installing the device for the purpose of warranty is the responsibility of the buyer.
- The buyer is responsible for the cost of transferring the device to the radar support center for warranty service and returning the device to the customer.
- The cost of repairs, updates and, if necessary, replacement of the defective device with a new device is the responsibility of the seller for 2 years from the date of purchase of the device.
- Due to the rapid evolution in electronic devices, if the purchased part or device is not in stock, the same product will be calculated by taking into account the price difference of the day.
- The process of repairing the defective device or replacing it, if necessary, will take between 3 and 10 working days.
Purchase cancellation conditions:
If you cancel your purchase after placing the order, you can contact Radar’s sales department and announce your cancellation before your package is sent. For this purpose, the account number and card number belonging to the buyer must be announced to the sales unit and the payment will be returned to him within 3 working days.
Conditions for returning goods:
When returning the device, you should keep in mind that all shipping costs are borne by the buyer and are not included in the return amount. If the device is opened or installed, since the installation fee has been paid to the installers, the amounts related to this process will not be returned.
After receiving the returned device and performing the necessary checks to ensure its health and safety, if approved, the cost will be paid to you according to the company’s rules and within 3 to 10 working days.
If the customer cancels the purchase for any reason within a week after purchasing, receiving, installing and testing the tracker, the following steps must be taken:
- Contact the company and cancel the purchase
- Opening the device by a certified installer
- Sending the device to the support and after-sales service department of Radar Technology
- Performing a health test of the device (if there is a problem, the device will not be subject to the conditions of canceling the purchase)
- Announcing the account number belonging to the buyer to Radar Company
- Payment by the company to the buyer within a maximum of 10 working days
Important: The cost of sending the device to the company, the cost of going back and forth to the installer, and the cost of opening the device are the responsibility of the buyer.
